How does Pilot's hair loss treatment work?

Pilot's 2-in-1 treatment works because it contains the two most effective solutions for hair loss. The treatment stops hair from thinning by targeting the main cause of hair loss, then new growth is encouraged by activating follicles and stimulating blood flow. All treatment plans are recommended by registered practitioners and can be changed at any time to maximise results.

What is telogen effluvium?

Telogen effluvium is a temporary form of hair loss that happens when more hairs than usual shift into the resting telogen phase of the hair loss cycle. It usually happens a few months after a physical or emotional incident, such as illness, surgery, major weight loss, or significant stress. Hair generally becomes thinner across the scalp but in most cases, hair growth returns to normal within 3–6 months once the underlying issue is resolved. Can telogen effluvium be treated with Pilot? One of Pilot's treatment options is commonly recommended for telogen effluvium. During your quiz and consult, you can discuss this in more depth and you practitioner can help you make the right decision for treating your hair loss

Will hair loss treatment lower my testosterone?

No, Pilot's treatment does not lower or inhibit testosterone production. Studies have shown that testosterone levels actually increase slightly at the beginning of treatment before stabilising again over time.

When should you start hair loss treatment?

There is a point of no return when it comes to hair loss, so the best time to start is when you first notice thinning or receding. With Pilot you can stop hair loss altogether if you catch it early.

Are hair loss treatments safe?

Adverse side effects are rare and the majority of patients on hair loss treatment will experience none at all. Potential side effects occur for less than 2% of users, and they will generally disappear as your body adjusts to treatment, or if treatment is stopped. Unlimited follow-ups with Pilot's clinical team are included in every plan.

How long does hair loss treatment take to work?

The treatment begins working straightaway, but it takes time for results to show. In the first 1-2 months you may experience some shedding as finer hairs fall out and make way for stronger new growth. After 3 months, receding should start to slow and stop altogether, with thinner patches beginning to fill in. The best results come from starting early and sticking to treatment consistently.

What if hair loss treatment doesn't work for me?

Pilot offers a 180-day money-back guarantee on all hair loss treatment plans. If you're not satisfied after 150 days of treatment, contact gday@pilot.com.au for a full refund of any money paid, no questions asked. Terms and conditions apply.

Can I cancel my Pilot hair loss treatment plan anytime?

Yes. All of Pilot's treatment plans are subscription-based, automatically delivering everything you need every 2-3 months depending on your plan. You can cancel at any time before your next order is processed with no cancellation fees.

See progress in 90 days

The most effective solutions to keep and regrow hair

Sorted over the phone, delivered direct and discreet

Real results seen by thousands of men

Tell us about your hair and see which products may work for you

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Before Pilot

With Pilot

Before Pilot

With Pilot

Before Pilot

With Pilot

Before Pilot

With Pilot

Before Pilot

With Pilot

Before Pilot

With Pilot

Before Pilot

With Pilot

Before Pilot

With Pilot

Phone-based consults

Clinically-proven treatment

Free, discreet delivery

Good news!

Pilot has options for you

Starter

Ideal for early thinning

Stimulate follicles

Increase blood flow

Get started from $29/month

2-in-1

For receding and thinning

2-in-1 for best results

Over 92% success rate^[1]

Get started from $49/month

Advanced

Targets advanced hair loss

Newer treatment option

Growth within 3–6 months

Get started from $69/month

How does personalisation work?

Based on your stage of hair loss and medical history, a qualified practitioner will be available to discuss your treatment options and recommend a treatment plan for you.

Most men on Pilot’s hair program make use of our personalised plans—your practitioner can help you get the results you’re looking for too.

Not sure which treatment is right for you?

Check your eligibility

Backed by doctors

Clinically proven solutions

92%^[1]

of men on either kept or regrew their hair when using one of the treatment options Pilot can provide.

Check your eligibility

Take action early, enjoy better results later

Andres jumped on Pilot in 2021 when he first started noticing signs of hair loss.

Because he took action early, he was successful in saving and regrowing his hair.

Ready to stop hair loss in its tracks?

Check your eligibility

Ready to stop hair loss in its tracks?

Check your eligibility

What to expect?

Timeline of treatment

Progress can be noticed in as little as 3–6 months.

3 months

Activate

Potent active ingredients begin working immediately
Fine hairs can fall to make room for new growth
Some men notice less shedding and improved thickness

6 months

Grow

Balding patches become less noticeable
Hair loss may have stopped altogether
Hair becomes noticeably thicker and stronger

9 months+

Show

Hair continues to grow longer and stronger
Thinning areas fill in and hairline becomes more defined
Feel confident in your new growth

How Pilot works

Online assessment

Answer questions about your health online. An Aussie practitioner will review your answers and recommend treatment.

Discreet, fast shipping

All treatment plans are shipped to your door in unmarked packaging with free postage Australia-wide.

Ongoing care

With unlimited follow-ups, you can chat with a Pilot practitioner whenever you need to get support or tweak your treatment.

What’s the science behind it?

How hair loss happens

DHT, a derivative of testosterone, is essential for growth when we are young. But as we age, too much of it can actually cause health issues—like hair loss.

High levels of DHT can shrink your hair follicles, shortening the hair growth cycle.

Pilot’s treatment options can help address this issue, giving hope to men wanting to keep and regrow their hair.

Check your eligibility

Medical support at every step

90%

will keep their hair

66%

will regrow their hair

2%

experience
side effects

Dr Matthew Vickers, Pilot practitioner

MBBS, FRACGP, BMedSci

“Pilot's practitioner's can help find an effective treatment to prevent hair loss with added convenience and discretion.

Treatment options have low risks of side-effects, and our clinical team are here to support you at every stage of your journey to maximise your chances of seeing great results.”

Got questions?
We have answers.

Why is my hair thinning, and is it treatable?

Hair loss is a really common concern and on an emotional level, can prove extremely challenging. Hair loss could be related to stress, environmental factors, medication,  or a medical condition, but for most men, it’s caused by genetic or hereditary influences.

The good news is, in most cases, hair loss is treatable and can be reversed. Modern-day treatments are easily available, affordable, and have a very high success rate.

These treatment options have an 83 per cent success rate in retaining hair and a 66 per cent success rate in regrowing it.

Read the full response

Pilot Medical
Support

What hair loss treatments are available and how do they work?

There are two main options used to treat male pattern baldness, and both  are available to Pilot patients. Australian healthcare laws prevent Pilot from discussing certain treatment options until your online consultation with a practitioner, but they work like this:

One helps men address issues relating to DHT, which is the main cause of hair loss.

Another option involves directly stimulating the follicles for increased blood flow, which keeps hair growing.

Read the full response

Pilot Medical
Support

What do I need to know about side effects?

Adverse side effects are rare, and the majority of patients on hair loss treatments will experience none at all.

Potential side effects occur for as little as 2% of patients, and generally, they will go away as your body adjusts to treatment or become reversed should you stop treatment.

If at any time you feel concerned, you can follow up with your practitioner for advice, to adjust or seek alternative treatment.

Read the full response

Pilot Medical
Support

Learn more about hair loss

Check out the feature articles, or visit our Health Hub blog and level up your knowledge on the strategies, costs, and range of options available for keeping your hair.

Visit Health Hub

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5 min read

Balding treatment 101: How to stop hair loss in its tracks

Here’s the lowdown on everything from the cause of hair loss to hair loss medication.

6 min read

FAQs

What’s included in Pilot’s hair loss treatments?

We offer a free consult with a practitioner to get you started.
‍
Our dual-ingredient treatment plan is about $1.60/ day for a personalised treatment plan. All plans include free, unlimited follow-up consultations, discreet delivery, and automatic delivery every 3 months (you can cancel at any time).

How is Pilot able to keep costs down?

Big hair loss clinics, GPs, chemists; we all have access to many of the same ingredients in our treatment plans. We’re just able to offer them cheaper. Here’s why:

We operate entirely online
We don't rely on unfair margins
We're an established Aussie company
We're here for the long haul, not to make a quick buck

Learn more about how Pilot stacks up against other clinics in the hair loss comparison.

Does Pilot hair loss treatment work?

At Pilot, we have access to the two most effective types of treatment for hair loss. These two treatments have both been around for decades and have shown results for thousands of men around the world.

We offer unlimited follow-up consultations, which means we can continually personalise your treatment plan to get the most out of your treatment.

What causes hair loss in men?

For men, testosterone is naturally converted into a hormone called dihydrotestosterone (DHT).

DHT is essential for young men as it's vital for sexual development and other aspects of growth. After puberty and into manhood, it becomes less necessary and can actually cause issues as we age. One of these detrimental effects is when DHT interacts with hair follicles, it can lead to the shortening of the hair growth phase. This results in smaller, thinner hairs and sparser growth.

Didn’t you get sued by Ashley & Martin?

Yes we did! We made some amusing claims (at least we thought they were) about Ashley & Martin, which led to them filing court documents against us. We settled in the end, but along the way we learned about the difference in their pricing compared to Pilot, as well as some interesting information about a few claims A&M had made about their products and services in the past. You can read up on it here.

Can hair loss be reversed?

Some men think that hair loss treatments for men can only halt the balding process, however, studies have shown that hair loss can be reversed to some degree. With the treatments Pilot offers, many patients experience regrowth to some degree. The key to success is starting early though, as it is true that there’s a point where it can be too late to treat hair loss with conventional medication.

Is Pilot cheaper than Mosh?

Mosh previously went on a campaign against cheap hair loss solutions, even going so far as to say “If you really want cheap hair growth – buy a wig” in one of their ads. More recently however, they seem to have changed their tune and have dropped their prices in some instances. They can now be seen comparing their treatment to a McValue box and running ads featuring Flavor Flav for some reason.

Pilot's standard 2 ingredient treatment is $49 a month, while Mosh advertise theirs at $44. For clarity, this is only if you pay for 9 months of treatment upfront with Mosh. Their regular pricing is $55 a month, compared to Pilot’s $49.

Citations

^[1] DOI:10.7759/cureus.77549

^*Use code HAIR50 to get 50% off your first order of Pilot’s hair loss treatment. Offer valid for eligible new patients to Pilot only (offer does not apply to existing patients, changes to treatment or to previous patients who have re-started treatment) and must be redeemed at online checkout by 23:59 AEST on October 31st, 2025. Limit of one offer per patient. Cannot be combined with any other offer or retroactively applied. Prices are subject to change. If a lower price is later advertised, this offer will no longer apply and cannot be used in conjunction with the lower price offered. Further T&Cs apply.

^† Money-back guarantee T&Cs

^[‡] PMID: 23960389

Grow your confidence

Check your eligibility

How long does hair regrowth take?

Progress can be noticed in just 3 months. Results may vary, and that’s why we offer a money-back guarantee.

Month 3

Powerful treatment begins to work.  Some shedding may occur as fine hairs fall out to make way for new growth.

Crown of male's head after six months of using Pilot's hair loss treatment

Month 6

Treatment halts hair loss and growth phase begins. New strands feel thicker and stronger.

Crown of male's head after nine months of using Pilot's hair loss treatment

Month 9

Thinning areas fill in as regrowth continues. Hairline becomes more defined with continued treatment.

Trusted and convenient

More Aussie guys come to us because of our trustworthy, reliable and simple approach to healthcare.

iPhone displaying options to treat hair loss, weight loss, erectile dysfunction and premature ejaculation at pilot.com.au

Consult

Take the free online quiz then chat with a practitioner over the phone

A man at his front door holding a discreet, unmarked package containing Pilot's hair loss treatment

Delivery

If eligible, get everything you need delivered. Free and discreet shipping Australia-wide.

Clinical Director of Pilot Dr Matthew Vickers

Care

Reach out to our clinical team if you have any questions or feedback on your plan.

Citations

^[1] DOI:10.7759/cureus.77549

^[2] PMID: 23130269

^[3] PMID: 14624915

^*Use code HAIR50 to get 50% off your first order of Pilot’s hair loss treatment. Offer valid for eligible new patients to Pilot only (offer does not apply to existing patients, changes to treatment or to previous patients who have re-started treatment) and must be redeemed at online checkout by 23:59 AEST on April 30th, 2026. Limit of one offer per patient. Cannot be combined with any other offer or retroactively applied. Prices are subject to change. If a lower price is later advertised, this offer will no longer apply and cannot be used in conjunction with the lower price offered. Further T&Cs apply.

^**MBG T&Cs

See progress in 90 days