• Online assessment

  • Australian doctors & pharmacists

  • Free & discreet delivery

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It happens to the best of us...

And when hair loss comes knocking it’s *much better* to stop worrying and either shave it or get out in front of it.

The good news:

There are a few treatments that work, are cost-effective, and are widely prescribed by Australian GPs.

Pilot Delivery Box

Hair Treatment Plan

A doctor will review your information and create a customised treatment plan, based on Australian GP standards, and could include prescription medicines.

Get Started

Treatments start at $2 a day.

Hair loss 101

  • Stats

    • It's normal, affecting 20% of men by age 20, and 30% of men by 30[1]
    • Average age it starts is 23
  • Causes

    • Genetics (both mum & dad)
    • A hormone called DHT
  • Signs

    • Hair starts acting differently
    • Forehead getting bigger
    • Hair in the shower

Doctors are standing by to help.


Can I actually get decent healthcare without seeing a doctor in person?

Pilot is a technology platform that makes it easier to communicate with a real doctor.

You know all those forms that you fill out when you get to the GP? And all those questions that a doctor asks you when you sit down? All of them are now done online, at a time that suits you, and then passed to the doctor for assessment.

The doctor will contact you if they need further information, and you will also receive continued support from your doctor and our medical team.

What are the treatments on offer?

Good question – unfortunately, Australian law prevents us from naming specific treatments until a doctor has had an online consultation with you.

Using Pilot, a doctor will review your information, determine if you’re suitable, and create a customised treatment plan. This treatment plan will be based on Australian GP standards and could include prescription or non-prescription options.

The exact treatment and all important information will be shown to you before you commit to starting the treatment plan.

What about side effects?

All medicines have side effects, and the current best hair loss solutions are no different.

Once you have a consultation with a doctor and they decide the best course of action, you will be provided information to read and understand before anything ships. It's important to be 100% informed and comfortable about what you take.

How much does it cost?

The cost of hair loss treatment programs provided through Pilot range from $49 to $89 per month. To save on shipping fees and the hassle of receiving a package every month, our partner pharmacies ship your products every 2 months, so you can expect a charge of $118 to $178 dollars on your card after you confirm your treatment plan.

How long does it take to ship?

A Pilot partner pharmacy will send a trackable shipment via AusPost within 3 days of your doctor's consultation.

How long do I need to use the product before I see results?

It depends on which treatment plan the doctor prescribes, but generally, results can be expected in 4 to 6 months of daily use.

Ready for your online doctor's visit?

Why Pilot?

Let’s not beat around the bush.

We believe healthcare is a delicate combination of physical, aesthetic and mental wellbeing.

We also know that blokes don't like to face their issues head-on, so we're building solutions online.

We're committed to providing high standards of patient care, with an experience as good as your GP.